Privacy Policy
How we collect, use, and protect your information
Last updated: January 1, 2025
1. Information We Collect
- •Personal information: Name, email, phone number, address provided during booking.
- •Payment information: Card details processed securely through our payment partners.
- •Travel preferences: Dietary requirements, special requests, travel history with us.
- •Technical data: IP address, browser type, device information when using our website.
2. How We Use Your Information
- •To process bookings and provide travel services.
- •To communicate about your reservations and send important updates.
- •To improve our services and personalize your experience.
- •To send promotional offers (with your consent, which you can withdraw anytime).
3. Information Sharing
- •With hotels, transporters, and service providers to fulfill your booking.
- •With government authorities when required for permits or legal compliance.
- •We do not sell your personal information to third parties for marketing purposes.
- •Third-party service providers are bound by confidentiality agreements.
4. Data Security
- •We use SSL encryption for all data transmission.
- •Payment information is processed through PCI-DSS compliant gateways.
- •Access to personal data is restricted to authorized personnel only.
- •Regular security audits are conducted to protect your information.
5. Your Rights
- •Right to access: Request a copy of your personal data we hold.
- •Right to correction: Update or correct inaccurate information.
- •Right to deletion: Request deletion of your data (subject to legal requirements).
- •Right to opt-out: Unsubscribe from marketing communications at any time.
Questions about this policy? Contact us at legal@pinnaclekashmir.com